1. What
is NETeller?
NETeller is an online money transfer service.
You can open a NETeller account which acts like an online wallet.
You are able to deposit, withdrawal, and transfer funds to the many
merchants that support NETeller.
2. How
do I deposit, withdraw, and transfer funds?
Once you log into your NETeller account,
just follow the links on the main navigational bar at the top of
the screen, or use the Quicklinks located on the left of your screen
to move to the desired section. Each process is explained in full
detail in their respective sections.
3. How
do I become Certified?
Becoming a Certified NETeller member is a
simple process which has many benefits. US residents need only to
register and verify a bank account with NETeller. International
users may become Certified by faxing in a clear copy of their passport
and both sides of a personal credit card. Once you become certified
you will be entitled to all the benefits of certification. There
is additional information on certification in your NETeller account.
4. How
do I verify my bank account?
After registering your bank account, NETeller
will debit and credit your account for two amounts less than one
dollar at NETeller's expense. When you find out these amounts from
your bank statement, enter them in the NETeller system and your
account will be instantly certified.
5. Why
was my withdrawal declined?
It is NETeller policy to withdraw your funds
using the same method as they were originally deposited. Therefore,
if you deposited $20.00 by credit card, then you must withdraw $20.00
back to your credit card. Any subsequent amounts may be withdrawn
using other methods.
6. Why
was my credit card declined?
A credit card will be declined by the bank
issuing the card. You may call the issuing bank to find out what
is wrong with your card. Remember: Three invalid credit card attempts
within one hour will cause your NETeller account to be automatically
closed and you will have to contact customer support in order to
have it reopened.
7. How
do I change the personal information in my NETeller account?
In the navigational bar at the top of your
NETeller account, there is an option to "Edit Account".
This will allow you to change your phone number and password in
the NETeller system.
8. Why
is my transfer to a merchant still pending?
Not all merchants accept transfers twenty-four
hours a day. Some work regular business hours, some do not. It is
solely up to the merchant to accept or decline any funds to or from
NETeller. If a transfer you made to a merchant has been pending
for very long you you may contact the individual merchant or cancel
the transfer from your account.
9. How
do I make a NETeller Deposit?
This Deposit method is available for all
casino members NETeller is an online payment service which provides
an instant, secure and easy way to Deposit to your casino Account.
If you have a NETeller Account with funds:
1. Please visit the casino cashier.
2. Press on the Neteller logo, in the Deposit Section.
3. Enter the US Dollar amount that you wish to Deposit to your casino
Account.
Upon approval of your Deposit, the funds will be credited to your
casino account and you may immediately login to the Casino and enjoy
the games. If you do not have a NETeller account please visit: www.neteller.com
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