How Do I make a deposit
into my account?
In Order to make a deposit you must first
download the Play Las Vegas Online Casino software. For complete
step-by-step instructions on downloading and installing Play Las
Vegas Online Casino, go to getting started section. You than need
to open your real money account. After you receive you real-money
username, password and Security Code, you are ready to make a deposit
into your Play Las Vegas Online Casino account.
- Start the Play Las Vegas Online Casino
program, and select the “Real money mode" option.
- Enter your real username and password
in the Login window.
- Select “Cashier” from the lower-left
corner of the lobby followed by pressing the “Deposit”
button.
- Select you desired deposit method.
We strongly recommend using your credit card to make a deposit.
We use the latest encryption and protection technologies to assure
your credit card data is fully protected. To make it even safer
we automatically assign you a unique Security Code once you register
a new REAL mode account. This Security Code must be specified with
each and every financial transaction, such as deposit and withdraw.
How long does it take to process my deposit?
Credit card deposits take approximately 2-5
minutes to process and funds are made available in casino account
within this time frame.
Wire Transfer deposits take 2 business days
to arrive at our bank. Your account will be credited as soon as
our bank receives the transfer.
Bank Draft / Personal check deposits take
about a week to reach our offices. It takes additional 10 days for
a Bank Draft to be cleared and about 21 days for a Personal check
to be cleared. Please note that the first phase of a Bank Draft
/ Personal Check deposit is depended on regular world wide mail
and may vary depending on your location and/or other factors.
What is One ATM Cyber Processing
and/or 1ATM.Com?
One ATM Cyber Processing is the company that
provides all the financial transaction services for Play Las Vegas
Online Casino. One ATM has a vast experience with online transaction
processing and is processing millions of dollars monthly.
1ATM.COM is just the descriptor for all the
deposits/withdrawals made in the casino. This is how you will recognize
charges/refunds of Play Las Vegas Online Casino in your credit card
statement. The site www.1ATM.com
also contains information on how to contact One ATM for any billing
questions you might have.
How Do I withdraw my winnings?
In order to withdraw money from account go
to Cashier and select the “withdraw” button.
If you made credit cards deposit/s with a
VISA card prior to your Withdraw the money you now wish to withdraw
will automatically be refunded to your VISA credit cards. If you
have withdraw more than your total deposits, any amount in excess
of that deposit amounts, will be refunded to you using your preferred
method of payment, whether it is Bank draft or Wire transfer.
The reason why we can’t refund the entire
wining amount to your Credit card is due to Credit card company’s
limitations, and is out of our control.
Our credit card refund policy is the quickest
way to pay winnings, and most continent to our clients. There are
no charges for credit cards refunds.
Bank drafts will be sent to your billing
address, as specified on the account register process, using regular
worldwide mail. Please make sure that the specified billing address
is correct to avoid any delays. If this address had been changed
please contact out Customer Service department at support@play-las-vegas-online-casino.com.
Please allow up to three weeks for delivery due to slow mail service.
There are no charges imposed on bank draft withdraws.
If you select Wire transfer as the preferred
method for withdraw, you will be asked to fill-in your bank account
details. There are no charges imposed on Wire transfer withdraws.
You can track the status of your withdraw
requests by entering the cashier and selecting the “Transaction
history” screen. The status column in this screen identifies
each transaction’s exact phase.
What is the “pending withdraws” screen?
Once you make withdraw, your withdraw requests
is pending to be processed by our financial department in Antigua.
By entering the “Pending Withdraws” screen in “Withdraw”
section in the cashier you can view all the Withdraw requests you
have requested, awaiting to be processed.
Generally speaking all withdraws are waiting
to be processed for 4 business days so that you can cancel withdraw
requests while the transaction has not been processed yet, and return
the original withdrawn request amount back to your casino account,
so you can go ahead and play
I had made a Withdraw but
have changed my mind. How can I cancel a Withdraw request?
As mentioned, all Withdraw requests awaiting
process show up in the “pending Withdraws” screen in “Withdraw”
section in Cashier, up to 4 business days from your initial Withdraw
request date.
You can cancel Withdraw request as long as
they show up in the “pending Withdraws” screen, and return
the original Withdrawn request amount back to your casino account,
so you can go ahead and play.
How can I follow up financial
transactions operations?
The Cashier’s ‘Transaction History’
section stores a complete history of all your financial requests,
such as withdraws and deposit requests.
How much can I deposit to My
Play Las Vegas Online Casino balance?
The following limits of deposits apply for
each deposit method:
Credit cards:
Minimum single deposit $20
Maximum single deposit $1000 per card
Bank Draft / Personal Check:
Minimum single deposit $50
Maximum single deposit $5000.
Wire transfer:
Minimum single deposit $100
No maximum limit
What is my Security Code
number and how do I get it?
Your personal Identification Number (Security
Code) is required for each and every financial transaction, such
as withdraw or deposit. This Security Code is used to further secure
your account and verify that only you can access the funds in your
account. The Security Code number is automatically sent to you e-mail
address following a new Real money account registration.
Is using my credit
card at the Play Las Vegas Online Casino safe ?
Absolutely yes. We use the best available
security measures available today, such as latest Firewall technology
and RSA encryption to make sure that delicate information remains
100% secure with us. In fact, using your credit card at the Play
Las Vegas Online Casino is much more safer than using it at your
local department store. For further information, visit our Security
section.
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